Phone HelpFAQ’s

Español

Selected Phone:

A509DL

Tutorials

FAQ's

How do I set up facial recognition to unlock my phone?

To set up "Face unlock," follow these steps:


  1. From the main screen, slide the screen up to display your apps.
  2. Locate and tap the "Settings" icon.
  3. Locate and tap "Security & biometrics."
  4. Tap "Face unlock."
  5. Tap the desired backup screen lock method and follow the prompts on your screen to set it up.
    • Note: If you have already created a secure screen lock, this step will be skipped.
  6. Tap "START." Note: If prompted to allow access to your phone, tap "Allow."
  7. Tap "NEXT." Then, position your face within the circle on your screen and wait for the camera to capture your image.
  8. The option to "Bypass lock screen" will be enabled by default. If necessary, tap the sliders to toggle the Face unlock options on/off. Tap "NEXT."
  9. To complete the set up process, tap "Done."

Helpful?

Selected Phone:

A509DL

Tutorials

FAQ's

Self-service tools available 24/7

Check your balance, refill or manage plans and phones with our

611611 text feature.

Connect with us

Net10 is a registered trademark of TracFone Wireless, Inc., a Verizon company. © 2023 TRACFONE. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners.