What do I do if I have an inconsistent cell signal?

There are a few reasons that may make your connection inconsistent or stop working altogether. Below are troubleshooting options that can help resolve this issue:

Have you tried rebooting your device?

Power your device off for 30 seconds, then power it back on.

Have you attempted to turn Mobile Data off and on?

Try turning mobile data off. Wait 30 seconds, then turn it back on.

Have you attempted to wipe the cache partition of your device?

Try wiping the cache partition.

Have you attempted to Factory Reset your device?

Try performing a Factory Data Reset.

Use our automated assistant to quickly resolve this issue.

Technical Support