What should I do if my iPhone is running slowly?

Your iPhone may be experiencing performance issues for several reasons, including running outdated software or 3rd party apps not working properly.

If your iPhone is running slowly there are a few ways to speed it up.

Are you running the latest updates to iOS?

Apple regularly releases performance and security updates, as well as new features.

1. From the main screen, tap the "Settings" icon.
2. Tap "General".
3. Tap "Software Update".

Your phone will check for updated software and either prompt you to install it, or show you a message that your software is up to date.

Reboot your iPhone

1. iPhone models without a HOME button: Press and hold the POWER and VOLUME DOWN keys simultaneously for 10–15 seconds, or until the device turns off completely.
   iPhone models with a Home button: Press and hold the POWER and HOME keys simultaneously for 10–15 seconds, or until the device turns off completely.
2. Wait 30 seconds, then press and hold the POWER key again for 5 seconds or until the device turns back on. Swipe right to unlock the screen.

Do you notice your iPhone slow down after using a specific app?

Check the App Store for updates for that app.

• Tap the "App Store" icon.
• Tap the "Account" icon.
• Tap "Update All."

Force the application to close when you are done using it.

• iPhone models without a HOME button:
  1. First, return to the Home screen.
  2. To display your recent apps, swipe up from the bottom of the screen and pause before releasing the screen. Your recent apps will be displayed.
  3. If necessary, locate the app you would like to close. The, swipe the app to close it.
• iPhone models with a Home button:
  1. First, return to the Home screen.
  2. Press the HOME key twice to display your recent apps.
  3. Swipe the app up to close the app.

If you continue to encounter performance issues, reset your phone to factory settings.

1. From the main screen, tap the "Settings" icon.
2. Tap "General."
3. Tap "Transfer or Reset iPhone."
4. Tap "Get Started," to backup your phone and follow the prompts.
5. Tap "Erase All Content and Settings," and follow the prompts on your device.

• Note: If you don't see the option for "Backup then Erase" or "Erase All Content and Settings," then we recommend you manually back up your device before tapping "Erase."

Use our automated assistant to quickly resolve this issue.

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