Selected Phone:
iPhone 12 Pro Max - 5G
Tutorials
FAQ's
Why does my iPhone say "SOS", "No Service", or "Searching"?
If you see No Service or Searching in the status bar on your iPhone, your device isn't connected to a cellular network.
If you see SOS or "SOS only" in the status bar, this feature allows you to still make emergency calls when not connected to a cellular network.
SOS or "SOS only"
If you are seeing SOS or "SOS only" without any noticable cause such as:
- This is not a new activation
- Not activating a new phone on an exisitng number
- Not installing a new/different SIM Card into the phone
- You did not just factory reset the device
Your device is most likely unable to establish a cellular network but can still make emergency calls.
Try the following options to get connected to a cellular network:
Check Coverage in your Area
- Make sure that you're in an area with cellular network coverage.
- Turn your cellular data off and then back on again.
- Locate and tap Settings.
- Then tap Cellular or Mobile Data.
- If you're traveling internationally, make sure that your device has data roaming on.
- Locate and tap Settings.
- Tap Cellular.
- Tap Cellular Data Options. Then, tap Data Roaming.
Turn Airplane Mode On/Off
- From the main screen, slide the screen down from the top.
- Tap the "Airplane mode" icon to turn it on/off.
Restart your Phone
If you are still experiencing network connection issues:
1. Use our automated assistant to quickly resolve this issue.
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Selected Phone:
iPhone 12 Pro Max - 5G
Tutorials
FAQ's
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