Phone HelpFAQ’s

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Selected Phone:

L157BL

Tutorials

FAQ's

What can I do with the Net10 bot?

The Net10 Bot is a versatile, interactive support tool.

Choose "My Account" for the following secure options:

  • Check your data usage
  • Add or refill data
  • Receive your APN settings
  • Check the Net10 Coverage Map
  • Get the due date on your account

You will need to have your phone number ready.

Choose "Help" for technical options, help with Net10 service, or troubleshooting:

  • Voicemail
  • Transferring your number
  • International Long Distance
  • Bring Your Own Phone (BYOP) program
  • 611611 services
  • Phone Help — troubleshoot issues with your phone and learn how to use your phone
  • Contact Support — speak with an agent by phone or chat

Select the "Products and Services" section to do the following:

  • Add airtime to your phone
  • Buy a new phone
  • Learn how to switch to Net10

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Selected Phone:

L157BL

Tutorials

FAQ's

Self-service tools available 24/7

Check your balance, refill or manage plans and phones with our

611611 text feature.

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