Phone HelpFAQ’s

Español

Selected Phone:

G981U1

Tutorials

FAQ's

How do I close an app that is running in the background?

To force an application to close, follow these steps:

  1. From the main screen, slide the screen up.
  2. Tap the "Settings" icon.
  3. Locate and tap "Apps."
  4. Locate and tap the app you would like to close.
  5. Tap the "Force stop" icon.
  6. You will be prompted to confirm. Tap "OK." The app will automatically start again when you restart your phone.

Helpful?

Selected Phone:

G981U1

Tutorials

FAQ's

Self-service tools available 24/7

Check your balance, refill or manage plans and phones with our

611611 text feature.

Connect with us

Net10 is a registered trademark of TracFone Wireless, Inc., a Verizon company. © 2023 TRACFONE. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners.