Phone HelpFAQ’s

Español

Selected Phone:

G988U1

Tutorials

FAQ's

How do I update the OS on my device?

If you receive an Over the Air update notification, slide down from the top of the screen and select the notification. Follow the directions to update your phone.

To manually check for updates, follow these steps:

  1. From the main screen, slide the screen up.
  2. Tap the "Settings" icon.
  3. Locate and tap "Software update."
  4. Tap "Download and install." If an update is available, tap "Schedule install" or "Install now" and follow the prompts on your screen.

Helpful?

Selected Phone:

G988U1

Tutorials

FAQ's

Self-service tools available 24/7

Check your balance, refill or manage plans and phones with our

611611 text feature.

Connect with us

Net10 is a registered trademark of TracFone Wireless, Inc., a Verizon company. © 2023 TRACFONE. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners.